Ava SmartChat

Revolutionize Your Customer Support with AI on WordPress

An unparalleled user experience powered by advanced artificial intelligence. Ava SmartChat combines leading language models like Gemini and GPT-4o with your own knowledge base to deliver instant, accurate answers.

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Powerful Analytics & Insights: Gain valuable insights into your customers' needs. Track the top 10 most frequent questions and monitor the response distribution between AI and human agents to optimize your services.
Powerful Analytics & Insights: Gain valuable insights into your customers' needs. Track the top 10 most frequent questions and monitor the response distribution between AI and human agents to optimize your services.
Flexible AI Provider Configuration: Mix and match AI services for optimal performance. Select a specific provider for searching the knowledge base and a different one for generating chat replies.
Flexible AI Provider Configuration: Mix and match AI services for optimal performance. Select a specific provider for searching the knowledge base and a different one for generating chat replies.
Deep WordPress Integrations: Enable seamless integrations with other plugins. Allow the AI to access WooCommerce data for order status and product search, or connect with AVA Licensing.
Deep WordPress Integrations: Enable seamless integrations with other plugins. Allow the AI to access WooCommerce data for order status and product search, or connect with AVA Licensing.
Instant Slack Notifications: Never miss an opportunity to engage. Send a notification to a Slack channel using a webhook whenever a new chat session begins.
Instant Slack Notifications: Never miss an opportunity to engage. Send a notification to a Slack channel using a webhook whenever a new chat session begins.
Detailed AI-Powered Conversations: Watch the AI provide helpful, multi-step answers to user queries. The "Take Over from AI" button is always available for your agents to jump in when needed.
Detailed AI-Powered Conversations: Watch the AI provide helpful, multi-step answers to user queries. The "Take Over from AI" button is always available for your agents to jump in when needed.
Manage All Conversations: View and manage all ongoing chats from a centralized dashboard. Easily see whether a conversation is AI-controlled or agent-controlled at a glance.
Manage All Conversations: View and manage all ongoing chats from a centralized dashboard. Easily see whether a conversation is AI-controlled or agent-controlled at a glance.
Hybrid Live Chat System: Seamlessly switch between AI and human support. The AI handles initial queries, and your agents can take over the conversation at any moment to provide a personal touch.
Hybrid Live Chat System: Seamlessly switch between AI and human support. The AI handles initial queries, and your agents can take over the conversation at any moment to provide a personal touch.
Build Your Intelligent Knowledge Base: Create a powerful knowledge base by adding articles and important information. The AI uses this data to provide answers tailored to your business.
Build Your Intelligent Knowledge Base: Create a powerful knowledge base by adding articles and important information. The AI uses this data to provide answers tailored to your business.
Accurate User Intent Detection: Define custom keywords for different user intents, such as price inquiries or order status checks, to help the AI provide more accurate responses.
Accurate User Intent Detection: Define custom keywords for different user intents, such as price inquiries or order status checks, to help the AI provide more accurate responses.
Google Social Login Integration: Allow users to sign in with their Google account for a personalized experience, either in the chat widget or anywhere on your site with a simple shortcode.
Google Social Login Integration: Allow users to sign in with their Google account for a personalized experience, either in the chat widget or anywhere on your site with a simple shortcode.
Effortless Content Creation: Use a familiar WordPress editor to add articles or simply upload .txt files. The plugin automatically processes the content for the AI.
Effortless Content Creation: Use a familiar WordPress editor to add articles or simply upload .txt files. The plugin automatically processes the content for the AI.
Always-On Customer Support: Ava SmartChat is a tireless and always-on assistant for your business, ready to answer customer questions 24/7.
Always-On Customer Support: Ava SmartChat is a tireless and always-on assistant for your business, ready to answer customer questions 24/7.
Instant & Intelligent Responses: The AI assistant, powered by your knowledge base, provides instant and accurate answers to frequently asked questions directly in the chat.
Instant & Intelligent Responses: The AI assistant, powered by your knowledge base, provides instant and accurate answers to frequently asked questions directly in the chat.
Multi-Provider AI Support: You are not limited to one service. Integrate with the world's top AI models, including Google Gemini, OpenAI, Cohere, Anthropic (Claude), and more.
Multi-Provider AI Support: You are not limited to one service. Integrate with the world's top AI models, including Google Gemini, OpenAI, Cohere, Anthropic (Claude), and more.
Complete AI Customization: Take full control by customizing the AI System Prompt. Edit the prompt to perfectly match your brand's tone and voice.
Complete AI Customization: Take full control by customizing the AI System Prompt. Edit the prompt to perfectly match your brand's tone and voice.

Everything You Need for Professional Support

Multi-Provider AI Support

Choose from the world's top AI models, including Google Gemini, OpenAI (GPT-4o), and Anthropic (Claude), to power your chat.

Intelligent Knowledge Base

The AI uses your articles and product info to provide accurate, context-aware answers tailored to your business.

Hybrid Live Chat System

Let the AI handle initial queries, and whenever necessary, your human agents can take control of the conversation.

Powerful Analytics & Reports

Gain valuable insights with reports like "Top 10 Most Frequent Questions" and "Response Distribution (AI vs. Agent)".

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Deep WordPress Integrations

Allow customers to track WooCommerce orders or retrieve their license details directly within the chat widget.

Complete Customization

Customize everything from the main AI System Prompt to intent keywords to match your brand's tone and voice.

Slack Notifications

Get instant notifications via a Slack webhook whenever a new chat session begins, so you never miss an opportunity.

24/7 Automated Support

Provide an intelligent, tireless, and always-on assistant for your business that delivers an unparalleled user experience.